#fedora-meeting: IRC Support SIG Meeting
Meeting started by EvilBob at 17:16:41 UTC
(full logs).
Meeting summary
- Week in Review (EvilBob, 17:17:41)
- Feedback Tickets (EvilBob, 17:22:10)
- https://fedorahosted.org/irc-support-sig/report/1
(EvilBob,
17:22:10)
- https://fedorahosted.org/irc-support-sig/ticket/64
(EvilBob,
17:22:54)
- https://fedoraproject.org/wiki/Fedora_Social_Channel_FAQ
(EvilBob,
17:24:17)
- IDEA: allow a moderate
amount of technical discussion on -social, when it clearly becomes
support, find an appropriate venue for it (dcr226,
17:53:02)
- IDEA: should support
(directly requesting help with fixing an issue) be directed at
#fedora-social? (dcr226,
17:59:40)
- ACTION: 1. loosen up
what is supported in #fedora, 2. Do not redirect support questions
to social, 3. allow a moderate amount of technical discussion on
-social, redirect if it turns into support. (dcr226,
18:03:45)
- Open Floor (EvilBob, 18:11:23)
- IDEA: does anyone think
we should try to increase the advertising presence for #fedora on
the main website? we seem to be loosing users ;-( (dcr226,
18:16:30)
Meeting ended at 18:23:57 UTC
(full logs).
Action items
- 1. loosen up what is supported in #fedora, 2. Do not redirect support questions to social, 3. allow a moderate amount of technical discussion on -social, redirect if it turns into support.
People present (lines said)
- EvilBob (133)
- mock (98)
- dcr226 (95)
- rockworldmi (26)
- nirik (23)
- spoleeba (23)
- kc8hfi (17)
- jsmith (16)
- zodbot (5)
- Southern_Gentlem (5)
- zcat (1)
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