16:30:06 <nirik> #startmeeting IRC Support SIG
16:30:30 <nirik> #topic Init Process - whos around for the meeting?
16:30:38 * muep
16:30:45 * onekopaka will sit in
16:32:09 * onekopaka wonders if ianweller will jetpack in here.
16:32:12 * thomasj
16:32:20 <ianweller> nah, too busy :)
16:32:22 * nirik will wait a bit more for folks to wander in.
16:32:26 * LinuxCode
16:32:41 * onekopaka straps ianweller to a chair so he can *enjoy* this meeting.
16:32:43 * LinuxCode stumbles and falls back out
16:34:33 <nirik> ok, I guess we can go ahead and get started. I didn't have too much on the agenda this week...
16:34:40 <nirik> #topic weekly stats
16:34:49 <nirik> as always at http://theglaserfamily.org/ircstats/fedora-weekly.html
16:35:02 <nirik> looks like LinuxCode is the top of the lines this week. ;)
16:35:12 <LinuxCode> what ?
16:35:13 <LinuxCode> LIES
16:35:21 <LinuxCode> I didnt do it, honestly
16:35:44 <LinuxCode> ;-p
16:35:49 <nirik> not too much I see there... pretty typical week.
16:35:49 * thomasj looks at LinuxCode's enter key
16:36:14 <LinuxCode> thomasj, dont even mention it.....
16:36:19 <thomasj> haha
16:36:24 <nirik> yeah, less words than thomasj in more lines. ;) You should look at those one word sentences. ;)
16:36:39 <thomasj> exactly =D
16:36:40 <LinuxCode> its a filthy habit, I cant help it
16:37:00 <nirik> anyone see anything in the stats they want to bring up?
16:37:03 <LinuxCode> I write how I think
16:37:15 * LinuxCode looks
16:38:07 <LinuxCode> apaprt from the fact Id like more sleep ?
16:38:10 <LinuxCode> lol
16:38:20 <thomasj> nirik, yeah, my op attempt was on fedbot
16:38:22 <nirik> wouldn't we all? :)
16:39:02 <nirik> op attempt?
16:39:32 <thomasj> yep, in the stats i have "thomasj was also very polite: 1 ops from him/her." <== fedbot
16:39:41 <nirik> ah, right.
16:39:49 <nirik> #topic Hot Support topics
16:39:54 <nirik> so, a few things:
16:40:15 <nirik> I think the mirror issues are finally behind us. I will confirm with mmcgrath and ricky and we can then remove it from the topic.
16:40:31 <thomasj> yay
16:40:32 <nirik> has anyone seen any reports of mirror problems lately? like the last few days?
16:40:39 <LinuxCode> yeh I noticed that today
16:40:49 <LinuxCode> I noticed first updates
16:40:51 <LinuxCode> ;-p
16:40:56 <thomasj> meh
16:41:01 <LinuxCode> we had some reports today
16:41:08 <LinuxCode> but, dont know which mirrors
16:41:23 <thomasj> Some might be becaause of the vlc problem
16:41:25 <nirik> well, there are always some reports... usually broken proxys or pilot error.
16:41:26 <thomasj> maybe all
16:41:32 <LinuxCode> yah
16:42:07 * Southern_Gentlem
16:42:24 <nirik> There is another one I wanted to bring up: the epiphany update. It should get fixed in the next push.
16:42:48 <thomasj> good
16:42:58 * thomasj dont use it but anyways good
16:43:00 <nirik> until it is, x86_64 folks will see it pulling in about a billion i586 deps
16:43:07 <Southern_Gentlem> yesterday still mirror issues
16:43:11 <nirik> and other weird things.
16:43:17 <thomasj> yeah
16:43:25 <LinuxCode> 1billion, nice round num,ber ;-p
16:43:28 <LinuxCode> hehe
16:43:29 <nirik> Southern_Gentlem: oh? anything specific?
16:44:32 <Southern_Gentlem> was creating isos with jigdo and was hitting alot of 404s still
16:45:01 <nirik> but it was getting them in the end?
16:45:09 <LinuxCode> Southern_Gentlem, my new updates fed through at 12pm UK time
16:45:23 <Southern_Gentlem> eventually
16:45:25 <LinuxCode> today
16:45:45 <nirik> well, keep an eye on it... it should be solved or close to now...
16:47:21 <nirik> #topic Open Floor
16:47:40 <nirik> ok, anything anyone has for open floor? ways we can improve things? get more helpers? or move forward?
16:48:20 * LinuxCode cant think of anything
16:49:01 <muep> are these meetings weekly?
16:49:01 <thomasj> Nope
16:49:05 <thomasj> yes
16:49:14 <nirik> yes, every week.
16:49:16 <muep> always or mostly the same time?
16:49:22 <LinuxCode> do we have a wiki page that explains conduct to people ?
16:49:26 <nirik> always the same time... 16:30UTC. ;)
16:49:40 <LinuxCode> best ways to help people, etc..
16:49:41 <muep> ok, good to know
16:50:11 * ricky has one thing to mention
16:50:24 <nirik> LinuxCode: several: https://fedoraproject.org/wiki/Communicate/IRC
16:50:28 <thomasj> LinuxCode, you mean the one you didn't read? http://fedoraproject.org/wiki/IRC_helpers_code_of_conduct
16:50:31 * thomasj hides
16:50:37 <LinuxCode> yeh that one thomasj
16:50:40 <thomasj> =)
16:50:42 <LinuxCode> lol
16:50:45 <nirik> They can always use more work/cleanup if someone would like to step up to do so.
16:50:54 * onekopaka gives LinuxCode a shotgun to shoot thomasj
16:50:57 <LinuxCode> nirik, if I find some time, I will
16:51:03 <LinuxCode> still cleaning up ambassadors
16:51:04 * onekopaka didn't load the shotgun =)
16:51:10 * thomasj notes onekopaka on his blacklist
16:51:14 <LinuxCode> ricky, shoot
16:51:36 <onekopaka> thomasj: at least I didn't load it.
16:51:41 <nirik> ok. Feel free, although if you make big changes best to bring them up at the meeting and get folks approval.
16:51:50 <ricky> There were recently some threads on fedora-docs-list (such as https://www.redhat.com/archives/fedora-docs-list/2009-July/msg00092.html) about getting simpler short pieces of documentation, maybe even something like a knowledge base
16:51:51 <LinuxCode> nirik, as always mate
16:51:54 <thomasj> onekopaka, oh true.. /me deletes onekopaka again from it
16:52:11 <ricky> I was wondering if people from #fedora have a good idea of what kind of those docs would be useful
16:52:22 <ricky> One example of a really good one I brought up in another thread was the sudo howto for example
16:52:29 <nirik> ricky: yeah, I think there are def some that would be good for that.
16:52:40 <ricky> Which I'm happy to say, is the first result for fedora sudo - kudos to the fedorasolved people!
16:52:44 <LinuxCode> ricky, one sec, let me read
16:52:47 <nirik> I was hoping someday to setup a kb in supybot, but sadly thats not happened.
16:53:09 <ricky> Compare that to the first result for fedora apache and you'll see the kind of things that I'm not too happy about as they are now
16:53:14 * onekopaka takes his shotgun from LinuxCode.
16:53:17 <ricky> s/first result/first few pages of results/
16:53:27 <LinuxCode> ahhh, I spoke to sijis about this, good idea
16:53:39 <LinuxCode> about time too,....
16:53:59 <nirik> ricky: one concern is that we need to know what docs are not acceptable for it.
16:54:05 <ricky> Anyway, there's some docs team interest in it now, so I thought it'd be good for you guys to know about it, since you interact with a lot of users and all :-)
16:54:10 <LinuxCode> + it must not flood the channel
16:54:21 <ricky> Yeah, stuff like how to setup flash + mp3 would probably be out
16:54:23 <nirik> for example, when can we mention rpmfusion? when should we mention non free stuff?
16:54:45 <ricky> If any of you are on fedora-docs-list, mind bringing that up in the thread?
16:54:46 <onekopaka> nirik: in the non-free section.
16:54:47 <nirik> thats an interesting case, because we explain how to install flash on our wiki currently. ;)
16:54:59 <ricky> Otherwise I'd be happy to post any questions you have for you and forward you the responses
16:55:02 <ricky> nirik: Hehe :-)
16:55:03 <nirik> onekopaka: fedora has no Non free section. ;)
16:55:39 <LinuxCode> nirik, maybe we should have a think about this until next week
16:55:40 <nirik> ricky: I think in general it could be a good idea. We need to know what kinds of things are acceptable.
16:55:45 <onekopaka> nirik: the docs would need such a thing if you going to show how to use all that non-free stuff.
16:55:51 <LinuxCode> about potential problems or areas we need covered...
16:56:01 <nirik> onekopaka: yes, but then that might open us to contributory infringement. ;)
16:56:13 <rdieter> nirik: my understanding is that rpmfusion can be mentioned vaguely, but no specifics about what it has can/should be offered
16:56:18 <nirik> LinuxCode: yeah, perhaps we could consider it and add comments to the dos people or the ticket?
16:56:32 <LinuxCode> yep
16:56:40 <ricky> So who wants to bring the concerns up on the mailing list? I'd be happy to if nobody else is on list
16:56:42 <LinuxCode> be good if a docs person would tell us what they had in mind too
16:56:43 <nirik> rdieter: yeah. So we could not have a 'how to install the nvidia non free driver' KB article.
16:56:46 <muep> I tend to recommend people to use free solutions, but I guess it's ok to refer people in #fedora to RPM Fusion when they clearly need something from there?
16:56:56 <LinuxCode> ricky, have they got a proposal document ?
16:57:01 <LinuxCode> that we could look at ?
16:57:23 <rdieter> nirik: theoretically that one is ok, it gets dicey when the topic covers patented items
16:57:26 <ricky> LinuxCode: I don't think it has gone that far yet - parts of it are also waiting for the zikula stuff to go forward, but a lot of the documentation work can happe on the wiki right now
16:57:31 <LinuxCode> preferably on the wiki, so we could add coments
16:57:31 <thomasj> muep, totally
16:57:35 <nirik> muep: yeah. Free is best, but if they ask specifically for something else we point to rpmfusion. You can of course do as you like, none of the advice in #fedora is offical. ;)
16:57:36 * ricky personally prefers the wiki
16:57:43 <LinuxCode> i see
16:57:53 <LinuxCode> was thinking we could then chip in...with comments
16:58:00 <LinuxCode> as its easy to make an edit
16:58:15 <MrTom> be here in a minute
16:58:18 <MrTom> start without me
16:58:20 <muep> thomasj, nirik: good to know :-)
16:58:40 <muep> would also be quite hard to enforce otherwise
16:58:49 <thomasj> indeed :)
16:58:50 <nirik> ricky: thanks for bringing it up. If you could send the current thoughts as feedback and tell them we are interested in figuring something out that would be great.
16:59:02 <ricky> Sure thing, your feedback is much appreciated!
16:59:13 <nirik> Anything anyone else has for open floor?
16:59:39 * LinuxCode shakes head
16:59:56 <onekopaka> absolutely not.
17:00:10 * nirik will close things out in a few if no one chimes up.
17:00:49 * onekopaka plays the Jeopardy song to make this funny.
17:00:57 <Southern_Gentlem> ricky and it has been there for years (sudo howto)
17:01:15 <nirik> #endmeeting