16:01:12 <nirik> #startmeeting IRC Support SIG (2010-07-15) 16:01:12 <zodbot> Meeting started Thu Jul 15 16:01:12 2010 UTC. The chair is nirik. Information about MeetBot at http://wiki.debian.org/MeetBot. 16:01:12 <zodbot> Useful Commands: #action #agreed #halp #info #idea #link #topic. 16:01:12 <nirik> #meetingname irc-support-sig 16:01:12 <nirik> #topic init process 16:01:12 <zodbot> The meeting name has been set to 'irc-support-sig' 16:02:24 <nirik> who all is around for meeting today? 16:02:29 <dcr226> 16:02:35 * meGenius is here 16:02:47 <fenris02> 16:02:52 <plarsen> 16:02:54 <N3LRX> 16:03:38 * Southern_Gentlem in and out 16:04:38 <nirik> ok, lets go ahead and get started... 16:04:43 <nirik> #topic Week in review. 16:04:56 <nirik> weekly stats at http://fedora.theglaserfamily.org/ircstats/fedora-weekly.html as always. 16:05:25 <nirik> pretty typical week from my view... 16:05:41 <nirik> anyone have anything to note or add ? any outstanding issues or common problems? 16:06:49 * nirik listens to the crickets chirp. 16:06:53 <Southern_Gentlem> only that if someone uses the nvidia binary blob that it adds a nouveau blacklist 16:07:13 <nirik> interesting... wonder when they added that? 16:07:17 <fenris02> yep, sure does. and if they ran dracut it'll be gone 16:07:28 <fenris02> nirik, f12 sometime 16:07:29 <dcr226> fenris02, nah, I had one that stayed earlier 16:07:45 <dcr226> assuming I was being given accurate feedback 16:08:13 <nirik> might be worth seeing what fedorasolved pages could be updated with that info... 16:08:25 <nirik> the removing the binary blob installer page for sure. 16:09:35 <nirik> ok, I guess lets move along... 16:09:42 <nirik> #topic Support Feedback process 16:09:53 <nirik> I was going to write up some ideas... 16:10:00 <nirik> I did do so here: https://fedoraproject.org/wiki/User:Kevin/Support_Feedback 16:10:10 <nirik> but I didn't have a chance to do much else. ;) 16:10:33 <nirik> If folks could look at that and add things over the next week we can see if we can come to some concrete ideas next week... 16:12:41 * plarsen reads 16:12:50 <nirik> sound ok? any further thoughts we should look at today/now? 16:13:26 <dcr226> sounds good to me 16:13:27 <fenris02> more in favour of +1's than -1's 16:13:50 <fenris02> rewarding positive behavior goes a lot farther than punishments 16:13:53 * nirik nods. more wag, less bark. 16:14:06 <plarsen> looks as a good foundation nim-nim 16:14:10 <plarsen> nirik, ups! 16:14:11 <plarsen> lol 16:14:38 * fenris02 hands plarsen a biscuit 16:14:38 <dcr226> yeah, think the Karma plugin might help with that, maybe 16:14:49 <nirik> anyhow, thats just ideas, nothing concrete. 16:15:10 <nirik> dcr226: dgilmore made a patch that lets karma work... I could add it into fedbot I think somewhat easily. 16:15:43 <dcr226> I think that will work for helpers, sense of achievement maybe 16:17:24 <nirik> perhaps. it's pretty easy to game I fear. 16:17:31 <nirik> anyhow, might be worth trying. 16:17:44 <dcr226> well, its only going to have permissions from ops no? 16:18:00 <nirik> not sure, I guess it's how we set it up. ;) 16:18:13 <dcr226> easy enough to unload if it becomes a botgame 16:18:19 * dcr226 resists the plug 16:19:42 <nirik> ok, anything more on this? or shall we revisit next week? 16:20:08 <nirik> #topic Open Floor 16:20:23 <nirik> I didn't have much more planned today... anyone have general items for open floor? 16:20:37 <N3LRX> Comment on problem user 16:21:01 * Khaytsus sneaks in 16:21:10 <mharris> doh 16:21:25 <fenris02> N3LRX, op or non-op? 16:21:43 <N3LRX> non-op. 16:22:23 <mharris> I was playing guitar, just noticed the meeting was on :) 16:22:27 <fenris02> N3LRX, were they dealt with inappropriately ? 16:22:27 <nirik> N3LRX: if you want you can talk more specifics over in #fedora-ops... or just tell us in general what they were doing and how we can improve dealing with them. 16:23:43 <N3LRX> user I am concerned about is pitchfork. He has been kicked/banned several times from both #fedora and -social and continues to prove time and time again he is not going to act responsible. 16:24:30 * mharris votes to let opsec send his favourite http links to abusive users 16:25:02 <nirik> N3LRX: yeah. Longer bans might be in order... 16:25:04 <dcr226> N3LRX, there is a process which ultimately ends up with a long term ban 16:25:20 <fenris02> nirik, are you able to see how many time he's been booted already? 16:25:46 <nirik> we could/should check logs. 16:26:24 <mharris> nirik: where n == ∞ ? 16:26:42 <nirik> not sre. 16:27:03 <nirik> N3LRX: anyhow, we will look into it... please let us know if that nick is being abusive again. 16:27:44 <mharris> EvilBob: are you still nominating opsec for ops this week? 16:28:08 <Sonar_Gal> lol 16:28:47 <nirik> mharris: I don't think he's here this morning... 16:28:55 <fenris02> mharris, eventually, yes. but most of the time the ban list is cleared about 2x/yr 16:29:05 <mharris> nirik: what did you guys do to EvilBob!!?!!? ;) 16:29:18 <fenris02> mharris, bingo 16:29:26 <nirik> ha. 16:29:48 <DiscordianUK> apologies 16:31:25 <nirik> DiscordianUK: welcome. No worries. 16:31:35 <nirik> ok, if nothing else, I will close out the meeting in a few here. 16:31:55 <fenris02> N3LRX, thanks for bringing him up to attention 16:33:29 <nirik> ok, thanks for coming everyone! 16:33:36 <nirik> #endmeeting