16:01:12 <nirik> #startmeeting IRC Support SIG (2010-07-15)
16:01:12 <zodbot> Meeting started Thu Jul 15 16:01:12 2010 UTC.  The chair is nirik. Information about MeetBot at http://wiki.debian.org/MeetBot.
16:01:12 <zodbot> Useful Commands: #action #agreed #halp #info #idea #link #topic.
16:01:12 <nirik> #meetingname irc-support-sig
16:01:12 <nirik> #topic init process
16:01:12 <zodbot> The meeting name has been set to 'irc-support-sig'
16:02:24 <nirik> who all is around for meeting today?
16:02:29 <dcr226> 
16:02:35 * meGenius is here
16:02:47 <fenris02> 
16:02:52 <plarsen> 
16:02:54 <N3LRX> 
16:03:38 * Southern_Gentlem in and out
16:04:38 <nirik> ok, lets go ahead and get started...
16:04:43 <nirik> #topic Week in review.
16:04:56 <nirik> weekly stats at http://fedora.theglaserfamily.org/ircstats/fedora-weekly.html as always.
16:05:25 <nirik> pretty typical week from my view...
16:05:41 <nirik> anyone have anything to note or add ? any outstanding issues or common problems?
16:06:49 * nirik listens to the crickets chirp.
16:06:53 <Southern_Gentlem> only that if someone uses the nvidia binary blob that it adds a nouveau blacklist
16:07:13 <nirik> interesting... wonder when they added that?
16:07:17 <fenris02> yep, sure does.  and if they ran dracut it'll be gone
16:07:28 <fenris02> nirik, f12 sometime
16:07:29 <dcr226> fenris02, nah, I had one that stayed earlier
16:07:45 <dcr226> assuming I was being given accurate feedback
16:08:13 <nirik> might be worth seeing what fedorasolved pages could be updated with that info...
16:08:25 <nirik> the removing the binary blob installer page for sure.
16:09:35 <nirik> ok, I guess lets move along...
16:09:42 <nirik> #topic Support Feedback process
16:09:53 <nirik> I was going to write up some ideas...
16:10:00 <nirik> I did do so here: https://fedoraproject.org/wiki/User:Kevin/Support_Feedback
16:10:10 <nirik> but I didn't have a chance to do much else. ;)
16:10:33 <nirik> If folks could look at that and add things over the next week we can see if we can come to some concrete ideas next week...
16:12:41 * plarsen reads
16:12:50 <nirik> sound ok? any further thoughts we should look at today/now?
16:13:26 <dcr226> sounds good to me
16:13:27 <fenris02> more in favour of +1's than -1's
16:13:50 <fenris02> rewarding positive behavior goes a lot farther than punishments
16:13:53 * nirik nods. more wag, less bark.
16:14:06 <plarsen> looks as a good foundation nim-nim
16:14:10 <plarsen> nirik,  ups!
16:14:11 <plarsen> lol
16:14:38 * fenris02 hands plarsen a biscuit
16:14:38 <dcr226> yeah, think the Karma plugin might help with that, maybe
16:14:49 <nirik> anyhow, thats just ideas, nothing concrete.
16:15:10 <nirik> dcr226: dgilmore made a patch that lets karma work... I could add it into fedbot I think somewhat easily.
16:15:43 <dcr226> I think that will work for helpers, sense of achievement maybe
16:17:24 <nirik> perhaps. it's pretty easy to game I fear.
16:17:31 <nirik> anyhow, might be worth trying.
16:17:44 <dcr226> well, its only going to have permissions from ops no?
16:18:00 <nirik> not sure, I guess it's how we set it up. ;)
16:18:13 <dcr226> easy enough to unload if it becomes a botgame
16:18:19 * dcr226 resists the plug
16:19:42 <nirik> ok, anything more on this? or shall we revisit next week?
16:20:08 <nirik> #topic Open Floor
16:20:23 <nirik> I didn't have much more planned today... anyone have general items for open floor?
16:20:37 <N3LRX> Comment on problem user
16:21:01 * Khaytsus sneaks in
16:21:10 <mharris> doh
16:21:25 <fenris02> N3LRX, op or non-op?
16:21:43 <N3LRX> non-op.
16:22:23 <mharris> I was playing guitar, just noticed the meeting was on :)
16:22:27 <fenris02> N3LRX, were they dealt with inappropriately ?
16:22:27 <nirik> N3LRX: if you want you can talk more specifics over in #fedora-ops... or just tell us in general what they were doing and how we can improve dealing with them.
16:23:43 <N3LRX> user I am concerned about is pitchfork. He has been kicked/banned several times from both #fedora and -social and continues to prove time and time again he is not going to act responsible.
16:24:30 * mharris votes to let opsec send his favourite http links to abusive users
16:25:02 <nirik> N3LRX: yeah. Longer bans might be in order...
16:25:04 <dcr226> N3LRX, there is a process which ultimately ends up with a long term ban
16:25:20 <fenris02> nirik, are you able to see how many time he's been booted already?
16:25:46 <nirik> we could/should check logs.
16:26:24 <mharris> nirik: where n == ∞ ?
16:26:42 <nirik> not sre.
16:27:03 <nirik> N3LRX: anyhow, we will look into it... please let us know if that nick is being abusive again.
16:27:44 <mharris> EvilBob: are you still nominating opsec for ops this week?
16:28:08 <Sonar_Gal> lol
16:28:47 <nirik> mharris: I don't think he's here this morning...
16:28:55 <fenris02> mharris, eventually, yes.  but most of the time the ban list is cleared about 2x/yr
16:29:05 <mharris> nirik: what did you guys do to EvilBob!!?!!?   ;)
16:29:18 <fenris02> mharris, bingo
16:29:26 <nirik> ha.
16:29:48 <DiscordianUK> apologies
16:31:25 <nirik> DiscordianUK: welcome. No worries.
16:31:35 <nirik> ok, if nothing else, I will close out the meeting in a few here.
16:31:55 <fenris02> N3LRX, thanks for bringing him up to attention
16:33:29 <nirik> ok, thanks for coming everyone!
16:33:36 <nirik> #endmeeting