16:00:01 <nirik> #startmeeting IRC Support SIG (2010-04-29)
16:00:01 <zodbot> Meeting started Thu Apr 29 16:00:01 2010 UTC.  The chair is nirik. Information about MeetBot at http://wiki.debian.org/MeetBot.
16:00:02 <nirik> #meetingname irc-support-sig
16:00:02 <nirik> #topic init process
16:00:03 <zodbot> Useful Commands: #action #agreed #halp #info #idea #link #topic.
16:00:06 <zodbot> The meeting name has been set to 'irc-support-sig'
16:01:57 * DiscordianUK is present
16:01:57 <nirik> morning.
16:01:57 <nirik> I don't have too much today, but will wait a few more before we start in.
16:01:57 <DiscordianUK> sure
16:01:57 <EvilBob> I made it back
16:02:27 * Southern_Gentlem 
16:05:31 <nirik> ok, lets go ahead and start in...
16:05:52 <nirik> #topic Week in review
16:06:10 <nirik> http://fedora.theglaserfamily.org/ircstats/fedora-weekly.html
16:06:21 <nirik> it was a somewhat busy week... lots of f13b folks.
16:06:36 <DiscordianUK> yep not unexpectedly
16:07:17 <nirik> anyone have anything they would like to shout out from the last week? links or bugs we saw a lot of ?
16:07:54 <EvilBob> The outage last night was a bit difficult
16:07:57 <DiscordianUK> Only comment I have is how many people running rawhide we still get
16:08:18 <nirik> DiscordianUK: yeah, I hope that will go down over time...
16:08:26 <EvilBob> Showed where our manpower weaknesses are
16:08:52 <nirik> EvilBob: in not having enough ops over that time? or ?
16:08:52 <EvilBob> We were late getting the topic changed on both ends
16:09:12 <EvilBob> nirik: mainly just the ability to inform users
16:10:01 <nirik> yeah, we should try and improve that. not sure how, but we should.
16:11:15 <EvilBob> nb helped inform us, perhaps someone on the edge of infrastructure should be an op for changing the topic when needed?
16:11:31 <DiscordianUK> I'd concur with that
16:11:45 <nirik> yeah, that could be good.
16:12:17 <EvilBob> mutk changed the channel to inform the users, anvil changed it back when I noticed it was still talking about the outage
16:13:05 <nirik> we could ask the infrastructure folks to change the fedora topic at the same time they change admin.
16:13:08 <EvilBob> Just something to think about as release day comes closer
16:13:10 <nirik> I can see if there is a SOP we can update.
16:13:16 <nirik> yep.
16:13:16 <DiscordianUK> do we have a fedora status page?
16:13:18 <EvilBob> nirik: that would work
16:13:27 <nirik> mmcgrath has ops in fedora I think...
16:13:35 <DiscordianUK> cool
16:14:06 <EvilBob> nirik: I know in th epast I have helped with even getting the topic changed in -admin
16:14:34 <EvilBob> nirik: not sure if the guys getting things fixed shuold be strapped with managing the topic in our channel
16:14:44 <DiscordianUK> I've never been in -admin
16:14:59 <EvilBob> DiscordianUK: then you have missed all the good parties
16:15:04 <nirik> EvilBob: good point.
16:15:13 <DiscordianUK> well maybe
16:15:15 <nirik> will see if there is a SOP, and if we can add 'notify #fedora-ops'
16:15:33 <EvilBob> that is all I really had for the week
16:15:35 <DiscordianUK> That sounds like a good plan
16:15:42 <nirik> cool.
16:15:46 <nirik> #topic Classroom sessions
16:16:01 <nirik> We have some more classes coming up. Feel free to point people to them as you see fit.
16:16:11 <nirik> https://fedoraproject.org/wiki/Classroom
16:16:26 <DiscordianUK> I read the logs of the recent ones
16:16:28 <nirik> also free free to sign up to teach some. ;)
16:16:35 <DiscordianUK> That looked good
16:16:35 <EvilBob> I missed Joe's classroom, how was attendance after our promotion campaign?
16:16:52 <nirik> he had a good turnout.
16:17:03 <DiscordianUK> I thought that went well
16:17:08 <EvilBob> cool
16:17:37 <EvilBob> I like the way we were announcing via the bot from -ops
16:17:56 <nirik> I think having classes most every day helps... people now also just linger for the next one.
16:17:57 <EvilBob> it let us keep others updated on where and when we sent a reminder
16:18:06 <nirik> yep.
16:18:32 <nirik> #topic Open Floor
16:18:38 <EvilBob> If there is a better solution I don't know, I would hate to see another channel created just for that noise
16:18:49 <Southern_Gentlem> dgilmore and stickster are on the ops list but proable in bed when it happened
16:18:53 <nirik> ok, anyone have anything for open floor?
16:19:17 <DiscordianUK> I'll apologise now and say I'll be offline from 6th to 13th May
16:19:18 <Southern_Gentlem> other than it appears the idiots have figured out the ban list has been cleared nope
16:19:36 <nirik> DiscordianUK: no worries...
16:19:41 <DiscordianUK> while I wait for my new broadband to be configured
16:19:42 <EvilBob> DiscordianUK: But hey, congrats on the new flat
16:19:55 <DiscordianUK> Thank you
16:19:57 <nirik> DiscordianUK: congrats on the move... ;)
16:19:58 <EvilBob> DiscordianUK: we will miss you while you are waiting
16:20:05 <DiscordianUK> I shall be back
16:20:14 <dgilmore> Southern_Gentlem: ?
16:20:20 * nirik will go get coffee and close the meeting when he gets back.
16:20:42 <nirik> dgilmore: you have ops in #fedora. We were just talking about getting folks to update the topic there for outages...
16:20:47 <DiscordianUK> wasn't magglass1 gonna be here and appeal?
16:20:50 <nirik> of course this one wasn't all that customer facing.
16:21:03 <Southern_Gentlem> dgilmore,  he were talking aobut the outage last nite and someone needed to change the topic to inform the users
16:21:09 <dgilmore> nirik: ahh yeah i was knocked out last night
16:21:45 <Southern_Gentlem> and the timeing of the outage i stated you and paul where proable alseep
16:21:47 <dgilmore> strong pain killers made me drowsy
16:22:29 <Southern_Gentlem> i know i was
16:24:22 <nirik> ok, thanks for coming everyone!
16:24:27 <nirik> #endmeeting