17:01:08 <EvilBob> #startmeeting
17:01:08 <zodbot> Meeting started Thu Aug  4 17:01:08 2011 UTC.  The chair is EvilBob. Information about MeetBot at http://wiki.debian.org/MeetBot.
17:01:08 <zodbot> Useful Commands: #action #agreed #halp #info #idea #link #topic.
17:01:08 <EvilBob> #meetingname irc-support-sig
17:01:08 <zodbot> The meeting name has been set to 'irc-support-sig'
17:01:08 <EvilBob> #meetingtopic IRC Support SIG Meeting
17:01:13 <Sonar_Gal> afternoon
17:01:15 * nirik hands out bacon and/or punch and pie to all.
17:01:25 <Sonar_Gal> coffee
17:01:26 <EvilBob> We have a short agenda today
17:01:28 <jsmith> Greetings
17:01:39 * N3LRX 
17:01:50 <lnxmad_> present
17:01:53 <lnxmad_> been awhile
17:01:54 <EvilBob> Feel free to add extra stuff to the open floor at the end of the meeting
17:02:15 <EvilBob> #topic Week in Review
17:02:15 <EvilBob> #link http://fedora.theglaserfamily.org/ircstats/fedora-weekly.html
17:02:24 <EvilBob> Week in review
17:03:02 <nirik> pretty typical week, but also seems like lots of new folks flowing in...
17:03:23 <nirik> so, I would like to remind everyone to try and be welcoming and patient.
17:03:27 <EvilBob> Yeah kind of SSDW
17:03:30 <EvilBob> ;)
17:04:06 <EvilBob> Is kmod-nvidia working with the "2.6.40" kernel?
17:04:20 <zcat> WFM
17:04:33 <EvilBob> K
17:04:46 <EvilBob> Any other items?
17:05:10 <EvilBob> #topic Feedback Tickets
17:05:10 <EvilBob> #link https://fedorahosted.org/irc-support-sig/report/1
17:05:10 <EvilBob> XXXX tickets open this week.
17:05:27 <EvilBob> No tickets open this week.
17:06:03 <EvilBob> How many lines is fedbot triggering on for the ticket nag?
17:06:08 <DiscordianUK> apologies for being late
17:06:16 <nirik> let me look.
17:06:34 <FranciscoD> 100, wasn't it?
17:06:59 <EvilBob> FranciscoD: Well it was chnaged after the release
17:07:07 <nirik> 150
17:07:09 <FranciscoD> ah, didn't know that
17:07:28 <EvilBob> Should we change it back to 100 now that things are settling down?
17:08:08 <EvilBob> I personally think we should and also look at rewording the message.
17:08:39 * nirik doesn't care too much. we did have some people complain it was too often at 100.
17:08:43 <EvilBob> Change it up a little so it maybe catches some eyes for a while
17:08:56 <EvilBob> Some people just complain
17:09:02 <nirik> currently it's: "Please visit our trac instance at https://fedorahosted.org/irc-support-sig/ and file a feedback ticket telling us about your experience in #fedora. Thanks in advance for your feedback."
17:09:22 <FranciscoD> it's in the topic too, people are just lazy i guess ;)
17:10:05 <EvilBob> "Hey, we want to make the channel better. How about dropping us a note and let us know how you feel, good or bad. https://fedorahosted.org/irc-support-sig/"
17:10:28 * jsmith is fine with the change in language
17:10:55 <EvilBob> I think making it a little more informal might help
17:11:07 <FranciscoD> no harm giving it a try I say
17:11:07 <nirik> sure, easy to try.
17:12:04 <EvilBob> Southern_Gentlem Sonar_Gal DiscordianUK zcat Opinions?
17:12:33 <DiscordianUK> I agree to the changed wording
17:12:41 <zcat> +1 for english, instead of geek-ese
17:12:44 <Sonar_Gal> EvilBob, yeah the could help
17:12:47 <zcat> "a trac wha?"
17:13:15 <DiscordianUK> It's seems better to me
17:13:36 <EvilBob> OK good to go for a "language" change
17:13:42 * nirik can make the change.
17:13:49 <EvilBob> How about the number of lines trigger?
17:13:52 <Southern_Gentlem> +1
17:14:12 <DiscordianUK> stay at 150
17:14:14 <N3LRX> 100 lines seems to have drawn more attention.
17:14:21 <nirik> how about split the diff? 125?
17:14:28 <DiscordianUK> 125 +1
17:14:30 <Southern_Gentlem> nirik,  +1
17:14:32 <jsmith> nirik: +1
17:14:32 <FranciscoD> +1 125
17:14:34 <EvilBob> The great thing about any of this is we can revert or change it easily
17:14:38 <Sonar_Gal> +1
17:14:44 <EvilBob> I'm Ok with 125
17:14:59 <zcat> "Deal. Let's go do the paperwork" </Pawn Stars>
17:15:13 <Southern_Gentlem> i think that the same old message has gotten people use to seeing it
17:15:29 <EvilBob> Problem I have is we are not getting any tickets
17:15:42 <EvilBob> So changing it is good at this point
17:15:43 <zcat> august is almost over
17:15:43 <DiscordianUK> yeah and the point about the tech nature of it is true
17:15:52 <zcat> er, "almost"
17:15:55 <EvilBob> OK changing the frequency and language
17:16:08 <DiscordianUK> august has only just started
17:16:13 * nirik has done both those changes now.
17:16:20 <EvilBob> Thanks nirik
17:16:22 <FranciscoD> lol
17:16:26 <EvilBob> #topic Open Floor
17:16:26 <EvilBob> Does anyone have anything to add?
17:16:32 <FranciscoD> "almost"
17:16:50 <zcat> FranciscoD, well, feels like summer's "almost" over, since it's half over.
17:17:33 <FranciscoD> zcat: aye. Where I'm at, it's same all year around :)
17:17:38 <EvilBob> If there is nothing I will End the meeting about 20 after the hour
17:17:48 <nirik> I'd just like to remind everyone to read http://freenode.net/catalysts.shtml , remember to step away when frustrated, and avoid mobbing on people even if they seem to deserve it. ;)
17:18:52 <EvilBob> Remember, bad advice is bad advice, don't be afraid to say so.
17:19:05 * nirik nods.
17:19:49 <EvilBob> I'm not saying nirik's advice is bad BTW
17:20:09 <Sonar_Gal> lol
17:20:11 <nirik> :) At least I don't think it is in this case...
17:20:19 <EvilBob> Yeah, not this time
17:20:24 <EvilBob> ;)
17:20:35 <EvilBob> Thanks for coming
17:20:36 <EvilBob> #endmeeting