========================================
#fedora-meeting: IRC Support SIG Meeting
========================================


Meeting started by EvilBob at 17:16:41 UTC. The full logs are available
at
http://meetbot.fedoraproject.org/fedora-meeting/2011-08-25/irc-support-sig.2011-08-25-17.16.log.html
.



Meeting summary
---------------
* Week in Review  (EvilBob, 17:17:41)

* Feedback Tickets  (EvilBob, 17:22:10)
  * LINK: https://fedorahosted.org/irc-support-sig/report/1   (EvilBob,
    17:22:10)
  * LINK: https://fedorahosted.org/irc-support-sig/ticket/64   (EvilBob,
    17:22:54)
  * LINK: https://fedoraproject.org/wiki/Fedora_Social_Channel_FAQ
    (EvilBob, 17:24:17)
  * IDEA: allow a moderate amount of technical discussion on -social,
    when it clearly becomes support, find an appropriate venue for it
    (dcr226, 17:53:02)
  * IDEA: should support (directly requesting help with fixing an issue)
    be directed at #fedora-social?  (dcr226, 17:59:40)
  * ACTION: 1. loosen up what is supported in #fedora, 2. Do not
    redirect support questions to social, 3. allow a moderate amount of
    technical discussion on -social, redirect if it turns into support.
    (dcr226, 18:03:45)

* Open Floor  (EvilBob, 18:11:23)
  * IDEA: does anyone think we should try to increase the advertising
    presence for #fedora on the main website? we seem to be loosing
    users ;-(  (dcr226, 18:16:30)

Meeting ended at 18:23:57 UTC.




Action Items
------------
* 1. loosen up what is supported in #fedora, 2. Do not redirect support
  questions to social, 3. allow a moderate amount of technical
  discussion on -social, redirect if it turns into support.




Action Items, by person
-----------------------
* **UNASSIGNED**
  * 1. loosen up what is supported in #fedora, 2. Do not redirect
    support questions to social, 3. allow a moderate amount of technical
    discussion on -social, redirect if it turns into support.




People Present (lines said)
---------------------------
* EvilBob (133)
* mock (98)
* dcr226 (95)
* rockworldmi (26)
* nirik (23)
* spoleeba (23)
* kc8hfi (17)
* jsmith (16)
* zodbot (5)
* Southern_Gentlem (5)
* zcat (1)




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