17:00:00 <nirik> #startmeeting IRC Support SIG (2012-04-05)
17:00:00 <zodbot> Meeting started Thu Apr  5 17:00:00 2012 UTC.  The chair is nirik. Information about MeetBot at http://wiki.debian.org/MeetBot.
17:00:00 <zodbot> Useful Commands: #action #agreed #halp #info #idea #link #topic.
17:00:01 <nirik> #meetingname irc-support-sig
17:00:01 <nirik> #topic init process
17:00:01 <zodbot> The meeting name has been set to 'irc-support-sig'
17:00:17 * N3LRX 
17:00:32 * Discordian is here
17:01:26 * nirik will wait a bit more for folks to wander in
17:01:40 * Sonar_Gal 
17:01:56 <glguy> I hope I'm not late
17:02:07 <nirik> not at all.
17:02:13 <Sonar_Gal> glguy, nope right on time
17:02:15 * nirik is waiting a minute or two more for folks.
17:03:35 <nirik> ok, I didn't have much today, so lets go ahead and dive in...
17:03:40 <nirik> #topic Week in review
17:03:40 <nirik> http://fedora.theglaserfamily.org/ircstats/fedora-weekly.html
17:03:44 * Southern_Gentlem 
17:04:00 <nirik> anything anyone would like to point out from the previous week?
17:05:45 <nirik> it seemed a reasonably typical week, but a bit busier than things have been
17:06:01 <Sonar_Gal> Spring break
17:06:36 <nirik> yeah.
17:06:38 <Sonar_Gal> past 3 weeks and 2 more weeks are spring breaks for schools/colleges
17:07:00 <DiscordianUK> There seemed to be lots more wanting spoon feeding than usual
17:07:39 <nirik> possibly new folks installing since they have time at spring break...
17:07:53 <DiscordianUK> Could be
17:08:04 <nirik> ok, moving on then...
17:08:10 <nirik> #topic Tickets
17:08:10 <nirik> https://fedorahosted.org/irc-support-sig/report/1
17:08:16 <nirik> we have one ticket, filed last night...
17:08:23 <nirik> https://fedorahosted.org/irc-support-sig/ticket/103
17:08:59 <nirik> I think this was a misunderstanding...
17:09:19 <Southern_Gentlem> yep
17:10:25 <nirik> not sure how we can handle this better... perhaps try and avoid coming into the end of things?
17:11:11 <Sonar_Gal> I say if someone is helping another stay out of it unless needed
17:11:31 <nirik> yeah, we already often suffer from too many cooks.
17:11:41 <Sonar_Gal> Randomusr has been around for years
17:11:45 <nirik> but it's hard to remember that, so we should remind people politely...
17:12:23 <glguy> If I was going to pick an example of a hostile interaction I wouldn't have picked that one
17:12:39 <Sonar_Gal> one of the reasons I stopped helping was being pushed out by others.  I use to help in there daily for years
17:12:48 <nirik> glguy: indeed.
17:13:05 <DiscordianUK> It doesn't look like a hostile interaction to me
17:13:08 <nirik> it didn't seem particularly hostile to me.
17:13:30 <Sonar_Gal> Thing is some don't think or realize they are hostile that's just how they are
17:13:48 <nirik> right.
17:14:06 <nirik> so, proposal: thank submitter for feedback, try and get folks not to pile on when someone is already being helped?
17:14:17 <Sonar_Gal> +1
17:14:26 <DiscordianUK> +1
17:14:40 <N3LRX> That sounds reasonable.
17:15:36 <nirik> ok, would anyone care to step up to close the ticket for us?
17:16:10 <Sonar_Gal> I got the ticket
17:16:32 <nirik> Sonar_Gal: thank you.
17:16:37 <nirik> #topic Open Floor
17:16:46 <nirik> any other ideas/suggestions/thoughts/bacon?
17:17:19 * Sonar_Gal passes the platter of bacon around
17:17:25 * pingou picks one
17:17:49 <DiscordianUK> a comment : this weekend will be busy
17:18:07 <nirik> DiscordianUK: holiday weekend? yeah, could be
17:18:12 <DiscordianUK> holidays here and elsewhere
17:18:39 * nirik nods.
17:18:51 <DiscordianUK> 5 day holiday here
17:19:08 <glguy> I actually was going to say that #fedora seemed noticably more polite than when I first started spending time a few weeks ago
17:19:08 <Southern_Gentlem> easter
17:19:31 <glguy> a nontargetted bacon, I guess
17:19:44 <nirik> glguy: oh? just of late? or ?
17:19:44 <DiscordianUK> easter+queen's jubilee day
17:19:49 <Southern_Gentlem> glguy it always goes in cycles and you have seen that as well
17:21:00 <nirik> anyhow, if nothing else, will just close out in a few minutes.
17:21:16 <Sonar_Gal> glguy, That's also what these meetings are for.  To try to make #fedora and -social as easy to be in and friendly as possible
17:21:24 <Sonar_Gal> nirik, Nothing that I know of
17:21:34 <DiscordianUK> I believe f17 is about to ship beta
17:21:50 <DiscordianUK> presumably we will do as usual with it
17:22:01 <Southern_Gentlem> from what i am seeing its installing
17:22:05 <Southern_Gentlem> and works
17:22:20 <DiscordianUK> RC3 now isn't it
17:22:47 <nirik> yes, the final go/no go is being discussed now in #fedora-meeting-1. ;)
17:23:18 <DiscordianUK> so if it's go we'll support in main ?
17:23:19 <Sonar_Gal> yeah I have that meeting up also
17:23:25 <Sonar_Gal> DiscordianUK, yes
17:23:37 <nirik> DiscordianUK: yep. and do our usual ban list wipeout I assume...
17:23:54 <Sonar_Gal> do we have to do the clean out
17:23:59 <DiscordianUK> that would be the norm aye
17:24:02 <glguy> Ah, interesting. I was noticing yesterday that the ban list was impressively short
17:24:10 <Sonar_Gal> same normal people will be banned with in 2 weeks again
17:24:16 <glguy> you maintain that with a 6month wipe cycle?
17:24:21 <DiscordianUK> always happens
17:24:29 <nirik> glguy: yeah, for the last few years...
17:24:33 <nirik> we wipe it at beta...
17:24:46 <Sonar_Gal> glguy, yes they get banned short times then after so many till Beta of next release
17:24:48 <nirik> to give people a chance to have changed and be productive.
17:25:03 <nirik> but of course some of the same ones end up on it again
17:25:13 <nirik> but I think it's still worth doing.
17:25:30 <DiscordianUK> absolutely
17:25:35 <Sonar_Gal> glguy, you have not come into #fedora-social yet?
17:25:47 <glguy> I've initiated ban list wipes in otherlarge channels, but never had a fixed cycle to tie it to
17:26:01 <glguy> I really believe in trying to work with people and trying ot keep a short list where possible
17:26:05 <N3LRX> Those that only come back to cause trouble again are the ones that should remain on the list indefinitely.
17:26:10 <DiscordianUK> as do we
17:26:12 <glguy> Sonar_Gal: I should probably do that
17:26:13 <nirik> glguy: absolutely.
17:26:49 <Sonar_Gal> glguy, That's just our fun chat channel
17:26:58 <nirik> anyhow, thanks for coming everyone and keep on helping out!
17:27:03 <Sonar_Gal> :)
17:27:04 <nirik> #endmeeting