18:01:35 <nirik> #startmeeting IRC Support SIG (2013-01-03)
18:01:35 <zodbot> Meeting started Thu Jan  3 18:01:35 2013 UTC.  The chair is nirik. Information about MeetBot at http://wiki.debian.org/MeetBot.
18:01:35 <zodbot> Useful Commands: #action #agreed #halp #info #idea #link #topic.
18:01:36 <nirik> #meetingname irc-support-sig
18:01:36 <nirik> #topic init process
18:01:36 <zodbot> The meeting name has been set to 'irc-support-sig'
18:01:42 <nirik> inode0: no, the irc support sig one. ;)
18:01:55 * nirik got distracted.
18:02:00 <inode0> pfft, nirik is in too many meetings at the same time :)
18:02:04 * N3LRX 
18:02:25 <BobJensen> inode0: I don't attend meetings that can't be held in the non-populated channels
18:02:37 <BobJensen> errr
18:02:42 <BobJensen> inode0: I don't attend meetings that can't be held in the populated channels
18:02:44 <nirik> anyhow, this one should be pretty short. ;)
18:02:44 * Khaytsus 
18:03:10 <nirik> #topic Week in review
18:03:10 <nirik> http://fedora.theglaserfamily.org/ircstats/fedora-weekly.html
18:03:20 <BobJensen> Still no stats
18:03:21 * nirik hasn't looked to see if stats are back yet. ;)
18:03:26 <nirik> ok, no worries.
18:03:44 <nirik> anything anyone would like to note from the previous few weeks? any outstanding common issues people are hitting, etc?
18:04:24 <BobJensen> Nope, just the normal new release cruft
18:04:25 <nirik> it's been pretty normal from what I can see...
18:04:44 <BobJensen> "OMG I need to install F18b"
18:05:14 <Khaytsus> Can I install f18 apps on fc3?
18:05:28 <nirik> Khaytsus: sure, go for it!
18:05:35 <Khaytsus> :-)
18:05:48 <nirik> #topic  ticket #135 Ban with wrong reason
18:05:49 <nirik> https://fedorahosted.org/irc-support-sig/ticket/135
18:06:00 <nirik> I'm not sure I understand the reporter here...
18:06:07 <nirik> I agree that a warning would have been nice.
18:06:44 <BobJensen> nirik: support in the channel has been getting bad again
18:06:56 <nirik> yeah, I understand...
18:07:06 <nirik> but this guy seemed like they were new and had no idea...
18:07:08 <BobJensen> nirik: I was needing to warn people every day almost
18:07:28 <BobJensen> I have not needed to warn anyone since this ban
18:07:44 <N3LRX> The topic says no support and lists the channel faq.
18:07:46 <Khaytsus> quick on the draw there..
18:07:55 <BobJensen> Note: the users were not kicked, I just banned so essentially only a mute
18:08:16 <nirik> sure.
18:08:42 <BobJensen> I've attempted to have a dialog with both the parties to no avail.
18:08:45 <Khaytsus> If not Fedora support, where should users go to discuss things?
18:08:54 <nirik> anyhow, I'd say close with thanks and ask if they want to discuss it more they show up to a meeting or mail the list for further discussion.
18:09:30 <Southern_Gentlem> +1
18:09:41 <BobJensen> Khaytsus: Being off topic for #fedora, in this case it was not, automatically makes it on topic for -social?
18:09:54 <Khaytsus> user want asking for support only offering some, yes?
18:10:18 <Khaytsus> It was USING Fedora..
18:10:23 <BobJensen> Khaytsus: Loaded question, slippery slope, baiting
18:10:30 <nirik> I would say that discussion was fine for #fedora...
18:10:41 <Khaytsus> Use wasnt asking, only offering
18:10:50 <BobJensen> nirik: it should have been yes
18:10:52 * Khaytsus cant type on tablet
18:11:09 <Southern_Gentlem> use the other finger
18:11:13 <BobJensen> #fedora-social exists because some felt we were too friendly in #fedora
18:11:28 <BobJensen> So deal with it.
18:12:01 <Southern_Gentlem> next ?
18:12:07 <Khaytsus> IMO users asking for support are off topic but incidental support shouldn't be a big deal
18:12:11 <nirik> it's a balance... not some kind of absolute thing
18:12:11 <BobJensen> I am more than happy to lock the #fedora-social door and move everything back to #fedora
18:12:46 * nirik personally thinks the current setup has been working reasonably well
18:13:06 <Southern_Gentlem> next?
18:13:20 <nirik> #topic Open Floor
18:13:23 <nirik> anything for open floor
18:14:37 <Southern_Gentlem> Happy New Year (gone to get Lunch)
18:15:08 <nirik> heh.
18:15:14 <nirik> ok, thanks for coming everyone.
18:15:16 <nirik> #endmeeting