17:00:03 <nirik> #startmeeting IRC Support SIG (2015-08-27)
17:00:03 <zodbot> Meeting started Thu Aug 27 17:00:03 2015 UTC.  The chair is nirik. Information about MeetBot at http://wiki.debian.org/MeetBot.
17:00:03 <zodbot> Useful Commands: #action #agreed #halp #info #idea #link #topic.
17:00:03 <nirik> #meetingname irc-support-sig
17:00:03 <zodbot> The meeting name has been set to 'irc-support-sig'
17:00:04 <nirik> #topic init process
17:00:35 * striker .
17:00:37 * Southern_Gentlem 
17:00:56 <DiscordianUK> Present
17:01:34 * roshi is here
17:02:35 <nirik> cool. :)
17:02:36 * roshi lurks, since he thought was was late for the infra meeting :)
17:02:44 <nirik> roshi: thats in 1 hour
17:02:51 <nirik> #topic Week in review
17:02:53 <roshi> yeah, I figured it out :p
17:03:05 <nirik> anyone have items for week in review? common bugs/issues/etc?
17:03:30 * tflink had the time wrong too, blames roshi
17:04:06 <roshi> :p
17:05:47 <nirik> I've been so busy I've not spent much time in #fedora of late... but hopefully back to normal before too long.
17:06:06 <striker> "normal" being a relative term
17:06:09 <striker> :)
17:06:12 <nirik> indeed. ;)
17:06:18 <DiscordianUK> It seems fairly quiet atm
17:06:19 * danofsatx is here, too
17:06:23 <nirik> ok, if nothing for week in review we can move on to tickets...
17:06:36 <nirik> #topic #182 Silenced, Threatened, and Finally Left
17:06:37 <nirik> https://fedorahosted.org/irc-support-sig/ticket/182
17:07:03 <DiscordianUK> I found that ticket difficult to understand
17:07:38 * nirik wasn't around then, is reading now
17:07:47 <DiscordianUK> even when they pasted the txt version
17:07:51 <striker> I think there is some misunderstanding about who the FAQ applies to
17:07:57 <striker> 2015-08-26 09:40:39     bmbouter        Southern_Gentlem: I've just read it and this doesn't apply to me
17:08:07 <striker> 2015-08-26 09:42:41     bmbouter        Southern_Gentlem: it talks mainly of games, these changes aren't part of a game it's work thing
17:08:16 <DiscordianUK> Why it not apply to them?
17:08:22 <DiscordianUK> would
17:08:34 <danofsatx> I was in the channel at that point in time, and bmbouter was the one out of line, not Southern_Gentlem
17:08:35 <striker> I am not sure - perhaps he was reading the wrong link?
17:08:50 <Southern_Gentlem> DiscordianUK, ok he was switching nicks and i pointed him to the  FAQ several times
17:08:57 <nirik> perhaps we need to clarify the faq?
17:09:07 <nirik> they did agree to not change their nick in there.
17:09:11 <Southern_Gentlem> and he has a rh mask
17:09:24 <nirik> I'm not sure why that matters any
17:09:28 <DiscordianUK> I've had issues on #fedora-uk with @redhat people nick changing
17:09:52 <DiscordianUK> they claimed it was a job requirement they nick changed
17:10:12 <nirik> we have had issues with this faq entry in the past as it's kind of vuage.
17:10:37 <striker> The Nick changing rule in the FAQ seems situational
17:10:39 <nirik> one persons "infrequenty" is another persons "any nick change at all ever"
17:10:47 <striker> exactly
17:11:16 <Southern_Gentlem> and so fenrus02 said entitlement ++ and the guy went off and fenrus2 quited him for 15 min he came back in and started again and i read him the riot act
17:11:16 <DiscordianUK> Essentially if they are inactive they /away with a nick change
17:11:41 <DiscordianUK> Rightly so
17:11:46 <nirik> right, based on 'this doesn't apply to me'
17:12:04 <DiscordianUK> Is there some such rule @redhat ?
17:12:22 <Southern_Gentlem> well he has had an attitude for the last week he has been coming in
17:12:27 <nirik> not that I know of. But that doesn't mean anything...
17:12:52 <Southern_Gentlem> and i have been able to handle him until this one
17:12:53 <DiscordianUK> I think he was in the Czech office
17:13:20 <striker> I don't think he "went off" really
17:13:25 <striker> " 2015-08-26 09:46:44     bmbouter        fenrus02: your comments are not helpful "
17:16:04 <DiscordianUK> i think both Southern_Gentlem and fenrus02 acted correctly
17:16:09 <striker> I don't think quieting him for ^ this was necessary.  I think we have a rule about saying non-helpful things, we should have respected it ourselves.
17:16:31 <striker> But in this case, I think just the FAQ should be clarified so that assumptions aren't made going forward.
17:17:47 <nirik> I'm not sure saying we will call someones boss is too good... they might (as he did) take it as some kind of threat) even if it's not meant as such.
17:18:08 <nirik> but yes, updating the faq would be nice if someone can find some way to phrase things.
17:18:14 <Southern_Gentlem> yes i went too far at that point  and should have walked away
17:18:29 <Southern_Gentlem> (yes this means YOU)
17:19:16 <nirik> perhaps even just add a "If you regularly make nick changes, please leave the channel for those times or adjust your client not to change your nick in #fedora" ?
17:19:27 <striker> sounds good
17:19:37 <DiscordianUK> +1
17:22:34 <nirik> how about this: https://fedoraproject.org/wiki/Fedora_Channel_FAQ#Nick_Changes
17:22:56 <nirik> I changed things to remove the bit about 'games' because people misunderstand that and added a note about parting or adjusting client.
17:22:58 <nirik> is that more clear?
17:23:31 <danofsatx> yes
17:23:35 <striker> I like it
17:24:01 <DiscordianUK> +1
17:24:45 <nirik> Southern_Gentlem: ^
17:26:14 <Southern_Gentlem> +1
17:26:36 <nirik> cool. Anything more for this one? would someone like to close the ticket ?
17:27:15 <striker> I can do that.
17:27:21 <nirik> cool. thanks striker
17:27:25 <nirik> #topic Open Floor
17:27:29 <nirik> anything for open floor?
17:29:13 <nirik> if not, will close out in a minute.
17:30:28 <nirik> ok, thanks for coming everyone!
17:30:32 <nirik> #endmeeting